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Frequently Asked Questions


Why Squarespace over *insert other platform*?

I’ve seen far too many clients struggle with more robust platforms, throwing money for years into a website they simply didn’t understand or keep up with. Since I’m all about legacy, being on Squarespace is absolutely intentional. I want to give my clients the platform they need to do what they love to do, nothing more, nothing less.
 

When and how can we get started?

I work exclusively on every design project, and no projects overlap. For the time we work together, you get my full attention. So I book each project about a month or more in advance. After you schedule a call to talk and determine if we’re a good fit, you’ll pick the spot on my calendar that works best for you and we can get started.
 

Do I need you to make updates to my visuals and website?

That’s the beauty of working with Petite. While I believe in the value of a professional designer, I also understand that business costs add up quick. That’s why I equip you with the tech skills and resources to make changes on your website with confidence, or create small graphics with your brand visuals.
 

ARE THERE REFUNDS FOR THE LIVE YOUR LEGACY PROGRAM?

Nope! Due to the nature of the program, mainly with 1:1 coaching and digital resources, the program is not refundable. However, if after the first 30 days, you decide that it isn't a good fit for your business, email me and we'll try to sort it out for you, whether it is terminating the program prematurely at no extra cancellation charge, or reviewing and changing up the system so it will work better for you.

How do payments work?

All prices are listed in US Dollars. For programs, classes or services below US$500, payments are usually paid in full up front. Once payment is completed, you will be sent information on how to start. For services above US$500, payments are usually collected in 3 stages - a deposit to start the project, a payment when we hit a significant milestone, and a final payment once everything is complete.
 

What is legacy in business and why do I need it?

Legacy is at the heart of all I do at Petite. Legacy in business means building more than a thriving brand or business, but one that makes meaningful impact without emptying you in the process. It’s about working on only the things that light you up, and growing a business that enriches your life and many others.
 

What’s the design process like?

The process is guided and designed to inspire. As legacy is at the heart of what I do here at Petite, you’ll walk through intentional questionnaires and videos that help you uncover important information that will sculpt the strong foundation of your brand.
 

Then, there will be clear presentations with commentary on the custom-created designs, so you can review at every stage easily. There is also always a milestone check-in, to make sure we're on the same page, every step of the way. Everything to expect will also be laid out in a project management system (organisation ninja here, remember?).

 
 
 
 

Still have questions?

Send me an email with the form below, or directly to hello[at]thepetiteco[dot]com. 
I’ll get back to you as soon as I can.

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Schedule a completely free virtual coffee date to talk over your business goals, needs, direction and legacy.